Troubleshooting and support

Connection problems

  1. Open the profile’s Social Links and select the relevant tab.
  2. Find the connection warning and use Re-link or Connect again when offered.
  3. Complete the provider authorisation flow and return to confirm the connection.
Social Links Social Media tab showing available Connect buttons.
Step 1 Open Social Links → Social Media to inspect a provider connection.Tap the screenshot to view it full size.
Social Links Email tab showing available email connection options.
Other connection types Email connections have their own status area.Tap the screenshot to view it full size.
Walkthrough: locate provider connection areas in Social Links.